Privacy Policy

This Privacy Policy describes how Wecandodt (the "Site", "we", "us", or "our") collects, uses, and shares your personal data when you visit Wecandodt.com (the "Site"), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services"). In this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Data

To provide the Services, we collect information as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information collected about you to communicate with you, provide or improve the Services, fulfill any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data Do We Collect?

The types of personal data we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Information We Collect Directly From You

Information you directly provide to us through our Services may include:

Contact Information – including your name, address, phone number, and email address.

Order Information – including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account Information – including your username, password, security questions, and other information used for account security.

Customer Support Information – including information you include in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to provide us with specific information about yourself. You may choose not to provide this information, but this may result in your inability to use or access these features.

Information We Collect About Your Use

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

Information Obtained from Third Parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify and SHOPLINE.

Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you have requested, in order to fulfill our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

All information we obtain from third parties will be treated in accordance with this Privacy Policy. See also the section below titled "Third-Party Websites and Links."

How We Use Your Personal Data

Providing Products and Services: We use your personal data to provide you with the Services and fulfill our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and other features and functionalities related to your account.

Marketing and Advertising: We may use your personal data for marketing and advertising purposes, such as sending marketing and promotional messages via email, SMS, or mail, and showing you advertisements for products or services. This may include using your personal data to better personalize the Services and advertising on our Site and other websites. If you reside in the European Economic Area (EEA), the legal basis for this data processing activity is our legitimate interest in selling our products pursuant to Article 6(1)(f) of the GDPR.

Security and Fraud Prevention: We use your personal data to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for keeping your account login credentials secure. We strongly advise you not to disclose your username, password, or other access credentials to any third party. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for this data processing activity is our legitimate interest in ensuring the security of our Site for you and other customers pursuant to Article 6(1)(f) of the GDPR.

Communicating with You and Improving Services: We use your personal data to provide you with customer support and improve our Services. This is based on our legitimate interest in responding to you, providing you with effective services, and maintaining our business relationship with you, pursuant to Article 6(1)(f) of the GDPR.

Cookies

We may use cookies, tags, web pixels, and similar technologies to automatically collect information on our Services. Cookies or tags are bits of code that allow our technology partners to collect information that usually does not directly identify you. If required by law, we will request your consent before using cookies or other tracking technologies. This section describes our use of cookies and your ability to control the use of cookies for advertising-related purposes. As described below, we will not use cookies or similar tracking technologies that process your personal data unless they are Strictly Necessary Cookies, or you opt-in, i.e., consent, by using the cookie banner or consent manager found on our Site. You may withdraw your consent or update your preferences at any time by clicking the "Manage Cookies" link in the website footer.

Most browsers accept cookies automatically by default. However, you can delete or reject cookies through your browser settings. Please note that removing or blocking cookies may affect your user experience and may cause some Services, including certain features and general functionality, not to function properly or become unavailable. Additionally, blocking cookies will not completely prevent us from sharing information with third parties, such as our advertising partners.

How We Share Personal Data

Under certain circumstances, we may share your personal data with third parties for the purpose of fulfilling contracts, for legitimate purposes, and for other reasons subject to this Privacy Policy. These circumstances may include:

With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment, and shipping).

With business and marketing partners to provide you with services and advertise to you. Our business and marketing partners use your data in accordance with their own privacy policies.

If you instruct, request, or otherwise give us consent to share specific information with third parties, for example, by using social media widgets or login integrations, and you have consented to such sharing.

With our subsidiaries or otherwise within our corporate group, based on our legitimate interest in operating a successful business.

In the context of a business transaction, such as a merger or bankruptcy, to fulfill all applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce all applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal data and sensitive personal data about users for the purposes outlined above in "How We Collect and Use Your Personal Data" and "How We Share Personal Data."

We will not use or disclose this information without your consent or for the purpose of inferring your personal information.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. When you follow links to websites not associated or controlled by us, you should review their privacy and security policies and other terms of business. We make no warranties or assume any responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on these websites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, with no restriction on its use by us or third parties. Our inclusion of such links does not automatically imply endorsement of the content of such platforms or their owners or operators, unless otherwise disclosed in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal data from children. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the contact details provided below and request deletion of this data.

As of the effective date of this Privacy Policy, we have no actual knowledge that we "share" or "sell" (as defined by applicable law) personal data of individuals under the age of 16.

Security and Retention of Data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, information you send to us may not be secure during transmission. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal data depends on various factors, such as whether we need the data to manage your account, provide the Services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. However, these rights are not absolute and apply only in specific circumstances. In certain cases, we may deny your request as permitted by law.

Right of Access/Information: You may have the right to request access to the personal data we have stored about you, including details about how we use and share your data.

Right to Deletion: You may have the right to request the deletion of the personal data we have stored about you.

Right to Rectification: You may have the right to request the correction of inaccurate personal data we have stored about you.

Right to Data Portability: You may have the right to receive a copy of the personal data we have stored about you and, under certain circumstances and with specific exceptions, to request the transfer of this data to a third party.

Right to Restrict Processing: You may have the right to request that we stop or restrict the processing of your personal data.

Right to Withdraw Consent: If we rely on your consent to process your personal data, you may have the right to withdraw that consent.

Right to Appeal: If we refuse to process your request, you may have the right to appeal our decision. You can do this by responding directly to our refusal.

Manage Communication Preferences: We may send you promotional emails, and you can opt out of receiving these emails at any time by using the unsubscribe option provided in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders.

You can exercise these rights as indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to the request. Under applicable laws, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before we accept such a request from an agent, we require proof that you have authorized them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request promptly as required by applicable law.

Complaints

If you have a complaint about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision by contacting us using the contact details listed below or by lodging a complaint with your local data protection authority. For the EEA, a list of competent data protection supervisory authorities can be found here.

International Users

Please be aware that we may transfer, store, and process your personal data outside the country where you live. Your personal data will also be processed by staff and external service providers and partners in these countries.

When we transfer your personal data to countries outside Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts from the relevant UK authority, unless the data transfer is to a country that has been deemed to provide an adequate level of protection.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call or email us at: support@Wecandodt.com

Under applicable data protection laws, and unless expressly stated otherwise, we are the data controller for your personal data.